Sector reference · Updated 7 August 2026
Drone surveys for insurance & loss adjusting
Rapid drone surveys supporting insurance claims, loss assessment and pre-risk documentation — impartial, georeferenced evidence that moves claims forward in a single visit.
Short answer
Image Surveys Limited (CAA Operator ID GBR-OP-K3GKP2JCP5DJ) works with insurers, loss adjusters, loss assessors and solicitors who need fast, accurate, impartial aerial evidence for claims assessment, liability investigations and pre-risk surveys across Merseyside, Lancashire, Greater Manchester and Cheshire.
We operate a 24/7 emergency callout service. For post-incident surveys following fire, flood or storm damage, call 0800 999 1295 at any time. Reports are formatted for direct use by loss adjusters and have been accepted by insurers without request for further information on numerous occasions. The director's background as a former expert witness ensures every survey is documented to withstand scrutiny.
Who we work with
- Loss adjusters
- Loss assessors
- Insurance underwriters and brokers
- Solicitors and claims managers
- Property owners and claimants
- Housing associations
- Commercial portfolio landlords
Problems we solve
- Rapid post-incident damage documentation for fire, flood and storm claims
- Pre-risk baseline surveys before policy inception or renewal
- Impartial aerial evidence for disputed claims and liability investigations
- Roof and façade condition records without scaffold delays
- Supporting imagery for reinstatement valuations and specification
- Emergency 24/7 callout for urgent post-incident assessment
Case study
Merseyside
Commercial Fire Damage Assessment for Loss Adjuster
A loss adjuster instructed Image Surveys within hours of a fire at a commercial premises requiring immediate aerial evidence of the damage to structure and roof. Traditional scaffold access would have taken several days to erect safely around the fire-damaged structure.
Frequently asked questions
How quickly can you attend a post-incident site?
We operate a 24/7 emergency callout service. For fire, flood or storm damage across Merseyside, Lancashire and Cheshire, we aim to attend within 2–4 hours. Call 0800 999 1295 at any time. We give an honest attendance estimate immediately.
Are drone surveys accepted as evidence by insurers?
Yes. All imagery carries embedded EXIF metadata recording the exact date, time and GPS coordinates at capture. Our reports are formatted specifically for loss adjusters and have been accepted by insurers without request for further information on numerous occasions. The director's background as a former expert witness means every survey is documented to withstand formal scrutiny.
Can you conduct pre-risk surveys before policy inception?
Yes. Pre-risk baseline surveys provide a dated, georeferenced photographic record of building condition before a policy starts — protecting both insurer and insured. We deliver in formats compatible with standard claims management systems.
Related pages
Emergency? Call now.
24/7 callout across the North West. Fixed-price written quotes for pre-risk and planned surveys.